Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Return and Exchange Policy:
The return or Exchange can be done inside 7 days after your arrange is conveyed.
In case the client gets defective/wrong product(s), the switch pickup will be created by us and the shipping charges will be secured by us as it were.
Important : It is obligatory to capture a video/photo some time recently shipping the bundle or dealing with it to our messenger accomplice.
On the off chance that the customer’s stick code is non-serviceable by our dispatch accomplices, at that point the client is obligated to self-ship the product(s) and the shipping charges upto ₹100 are 100% refundable in case client gets defective/wrong product(s).
It would be ideal if you dispatch the product(s) to the taking after address:
Tkashi, Near Panwarsar well, Old Ginnani, Bikaner Rajasthan INDIA 334001
Compassionate pack the product(s) appropriately to avoid harm amid travel. It would be ideal if you guarantee the product(s) must be in unused condition with all labels and bundling.
Due to cleanliness concerns of our clients, we don’t acknowledge return/refund or perform an trade for the Boxer Shorts.
Note: We suggest you to choose ‘Speed Post’ as your dispatch benefit instead of utilizing other dispatch companies. Speed Post may be a government-owned substance that works India’s biggest postal organize and it is completely dependable
Refund Policy:
- Prepaid Orders: The refund for the prepaid order will be processed within 7 working days after receiving your order at the warehouse and Quality Check of the product(s). The Refund Amount will be reflected in the respective payment mode.
Note: If you’ve placed a prepaid order using a Refund Coupon, the Value of the Coupon Code will be refunded through a Coupon and the remaining amount will be paid through your original payment mode. - For COD Orders: A coupon code of the product amount will be sent to your registered email address/contact number within business 48 hours OR Product amount will be credited to Tkashi Wallet only after receiving your order at the warehouse and Quality Check of the product(s).
- Wallet: To get the refund of COD return order, user must sign in.
Cancellation Policy:
- The cancellation request for your order can be done within 24 hours of placing the order through the Tkashi website. Fill the Contact us form from https://tkashi.in>>contact us.
- If the order is shipped from the warehouse, it cannot be cancelled. However, if the product(s) is found to be wrong/damaged, you can raise a return request within 7 days of order delivery.
Important things:
- The customers are requested to check the size guide before placing the order.
- The color of the product(s) may vary as per the customer’s screen resolution.
- Please provide your WhatsApp registered number for timely updates and a better shopping experience.
- If the customer receives a torn parcel/unrelated product(s)/empty parcel, they are requested to raise a query within 48 hours of delivery. For a safer side, we suggest our customers to create an unboxing video of the parcel too.
Need help?
Contact us at customercare@tkashi.in for questions related to refunds and returns.